Willing to build good rapport with journalists and get your brand featured in the news? Then the branding area is here for you with strategic solution.
What factors contribute to a successful employer brand? This is the question that most businesses are asking today, especially with the increasing pressure on businesses to provide meaningful work and better working environments.
The pandemic, as we all know, added complexity to the workplace as we knew it. Employers were forced to reinvent themselves and embrace remote working while adopting a more parental role in which trust and duty of care became non-negotiable in their relationship with employees.
The realisation of your brand through the lens of the employee experience is what an employer brand is. It is predicated on a solid value proposition that is clearly articulated and lived on a daily basis. The brand itself must take centre stage. People left jobs in greater numbers during the 'great reflection,' as they paused to re-evaluate their work lives. Employees' expectations have risen, forcing employers to reconsider how they engage and reward them.
Employees who feel valued will have a cascading effect. They will not only produce excellent work, but will also naturally champion the brand as a result. According to reports, employee experience can positively impact customer experience. Many businesses have yet to focus on how they can provide a better employee experience. Talent will inevitably leave, but it is critical to ensure that those who do have a positive experience while working for the company. These people will become brand influencers, potential clients, suppliers, or boomerangs for your company. Employees who leave should be treated just as seriously as those who stay.
Leadership and operational decision makers put people first when they have a strong employer brand. Incorporating your workforce into decision-making structures and prioritising their passions and needs allows them to pursue personal goals within the confines of the workplace.
When people join a company, they should be exchanging mutual value. It is critical to understand what motivates individuals to 'personalise' the employer offer, whether through flexible benefits or an inclusive work philosophy. According to research, those who work at leading employee experience companies are 40% more likely to exceed expectations, with a 40% higher level of discretionary effort.
It is critical to design your working spaces and places to reflect your employer brand. Is the environment optimised to foster collaboration in ways that are specific and unique to your brand if people are only in the office one day a week? The brand experience should meet the needs of both people and businesses. Expectations have fundamentally shifted; the virtual workspace is now just as important as the physical workspace. The challenge is to instil a sense of belonging and emotional connection in a workforce that extends both online and offline.
Technology is critical to fostering a sense of belonging, as well as changing mindsets and providing employees with what they require. Pragmatic approaches include reminding people to always include Teams links in invites and ensuring meeting spaces allow remote employee participation. These are now considered basic hygiene considerations.
The task of transforming the employee experience is current, but only those who approach it from a brand perspective will succeed. Companies must connect people with a consistent brand story that is activated through design and visible at every touchpoint, ensuring that everyone understands their role and how it contributes to the brand's purpose and business ambition.
Being a purpose-led employer brand with a strong culture isn't a luxury; it's a requirement. It is critical for retaining and motivating your current workforce as well as attracting the best future talent. Companies that cultivate a strong employer brand will be the ones who set themselves up for success as employees become more discerning.
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